NFTMO

The National Federation of Tenanat Management Organisations

	Welcome to the TMO and Community Cashback Toolbox. The Toolbox contains links to a range of guidance and example documents that will be useful in the Right to Manage process, a Community Cashback scheme and the ongoing governance of your organisation. The main headings:- 'We are in Touch' 'We are well run and in control' 'Our aims are realistic' and 'Providing an effective housing service' reflect the 4 areas of competence that must be achieved by a tenants group using the Right to Manage to set up a TMO.
	The Toolbox includes the TMO Code of Governance. That is a template for a main Code that your TMO can adapt to your local circumstances, PLUS over 20 linked documents to help you develop the various policies and procedures that the TMO is likely to need.To access these documents click on the 'We are Well Run' button below. The associated documents are accessed via the drop down menu (View more information) and also via hyperlinks in the Code of Governance document itself. Your TMO may have a 'Board' or a 'Committee' so you can choose the template to fit your TMO.

Guide to the Modular TMO Kite Mark & Healthcheck
The Governance Healthcheck can be used simply as a way of checking the health of the organisation or as a starting point for an application for the NFTMO’s good governance Kitemark.
Whatever way you choose to use the health checker, think about what the results are telling you about what you need to do, as an individual and as a group, to improve your governance and make your TMO stronger.The Healthcheck contains a total of 40 standards which have been grouped under 3 modules. These are:

• Being in-touch
• Being in control
• Being good at managing
View Document

TMO Code of Governance (for TMOs with a management Board)
All Tenant Management Organisations (TMOs) should have a Code of Governance. If you use, or intend to use, the Modular Management Agreement for TMOs then a Code is a requirement of that Agreement.

This section of the ‘Tool Box’ is to help developing and established TMOs draw up or improve a Code of Governance for your organisation. The main document explains what the Code should include and offers a model format that can be used to make the drafting process much easier. Within the model format you will need to add details to reflect the way your TMO operates. The Tool Box also includes information about other governance documents that you are likely to need.(Click on 'View More Information' below to see those documents or follow links from the Code) VERSION FOR TMOs with a 'BOARD'.
View Document

TMO Code of Governance (for TMOs with a management Committee)
All Tenant Management Organisations (TMOs) should have a Code of Governance. If you use, or intend to use, the Modular Management Agreement for TMOs then a Code is a requirement of that Agreement.

This section of the ‘Tool Box’ is to help developing and established TMOs draw up or improve a Code of Governance for your organisation. The main document explains what the Code should include and offers a model format that can be used to make the drafting process much easier. Within the model format you will need to add details to reflect the way your TMO operates. The Tool Box also includes information about other governance documents that you are likely to need.(Click on 'View More Information' below to see those documents or follow links from the Code) VERSION FOR TMOs with a 'COMMITTEE'.
View Document

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Local Authority, ALMO and TMO Relationships
Local Authority, ALMO and TMO relationships – A Good Practice Guide is endorsed by Communities and Local Government and forms part of a package of guidance published in 2008 to underpin new arrangements for tenant empowerment. The guidance is voluntary but ALMOs, TMOs and local authorities are strongly urged to base their relationship on the principles promoted in the document.

This is the full guidance. An Executive Summary is available.
View Document

Calculating Allowances for TMOs
Published by the NFTMO and written by Liz Michael, the guidance is intended to help TMOs and landlords agree the level of allowances through a process that both parties can see is logical, fair and transparent. That can help to create a stronger partnership and a more secure starting point from which the TMO can build future spending plans. View Document

A Business Planning Guide for TMOs
This guide has been developed to help TMOs draw up their own business plan. A number of exercises have been devised to help TMOs complete the analysis which is required to complete a business plan. As each of the key exercises is completed, your TMO business plan will take a step closer to completion. Updated 2013 View Document

Guidance on Start Up Costs for TMOs
This document sets out guidance on starting-up and provision for office accommodation, computer systems and other office facilities for newly-formed Tenant Management Organisations (TMOs). View Document

TMOs and Allocations - A Review
A review of the important but complex issue of TMO involvement in the allocations of homes in their management.Written to enable tenants and landlords to discuss aspirations and options with better information about the relevant law and current practice around the country. View Document

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Residents Choice
Published in 2008 'Residents Choice' provides information about the options and opportunities and advice about how options can be explored and how to take forward the preferred approach.PLEASE BE AWARE A NUMBER OF CHANGES MADE IN 2012 MEAN THAT SOME DETAILS IN THIS DOCUMENT ARE NOW OUT OF DATE View Document

Local Choice, Local Control
This is Statutory Guidance called 'Local Choice, Local Control' which sets out some ‘must dos’ for landlords, advisors and tenants groups who are involved in initiatives covered by the new Right to Manage Regulations applying after October 1st 2008 . PLEASE BE AWARE THE RIGHT TO MANAGE REGULATIONS WERE UPDATED IN 2012. View Document

Rough Guide to TMOs
This leaflet is published by the National Federation of Tenant Management Organisations (NFTMO). The leaflet tells you what Tenant Management Organisations are and how they work. There is information about the Right to Manage Proces explaining how tenants’ groups might be able to access grant funding and expert advice. View Document

Modular Management Agreement for TMOs (2005)
The Modular Management Agreement for TMOs (2005) is the legal contract by which the local authority delegates management responsibility to the TMO. The Agreement is in a 'pick and mix' format enabling groups to select functions and levels of responsibility to fit their aspirations. View Document

MMA Guidance to the Schedules
This guidance deals with the Schedules to the Modular Management Agreement for
Tenant Management Organisations (TMOs). The Schedules are to be agreed between the Council and the TMO and must be in accordance with the statutory guidance.
The purpose of this non-statutory guidance is simply to assist Councils and TMOs
to draft the Schedules to their particular agreement. View Document

Tenants Guide to the Right to Manage 2012
The ‘Right to Manage' has been improved to make the process quicker and less complex for tenants who want to set a tenant management organisation. This guide tells you more about tenant management organisations and explains how the Right to Manage works. The guide also tells you where you can get more information and advice. NOTE This guide is published in January 2012 on a provisional basis pending the publication of the final Statutory Guidance this year. View Document

Streamlined CAM Standards 2012 (provisional)
Following the amendments to the Right to Manage Regulations in 2012 the process of setting up a TMO has been streamlined. The set of standards that groups must meet before a TMO can go ahead has been simplified. This is the new 'Common Assessment Model' of 17 standards that is expected to be introduced in 2013 when the government launches a package of new guidance. View Document

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